Want to improve your Telephonic conversation? It’s really important to learn common Sentences/phrases and expressions used in a telephone conversation. Try to understand the meaning of these English Sentences used in a Telephone Conversation to improve your overall phone conversation. Let’s learn 100 useful sentences that you can be used in the Telephone conversation.
Telephone Conversation – 100 Sentences You Can Use During Telephone calls.
TELEPHONE CONVERSATION: MAKING A CALL INTRODUCTION (FORMAL)
1. Hi / Hello. This is (your name) from (company name).
Ex: This is Ganesh from ZoomFin Financial Services.
2. My name is (your name). I’m calling from (company name).
Ex: Hello, my name is Ganesh. I’m calling from ZoomFin Financial services.
3. Hi / Hey. It’s (your name).
Ex: Hey Annie, it’s Ganesh.
4. How’s it going?
5. How are you?
6. Good, thanks.
7. Great, thanks.
8. What about you?
9. What’s up?
10. Not much.
11. The usual.
ASKING FOR SOMEONE (FORMAL)
12. May I speak to (person’s name)?
Ex: May I speak to Douglas Adams?
13. Could I speak with (person’s name), please?
Ex: Could I speak with Mary Smith, please?
14. I’d like to speak to (person’s name), please?
Ex: I’d like to speak to Vijay Kumar, please.
15. Could you put me through to technical support, please?
ASKING FOR SOMEONE (INFORMAL/SEMI-FORMAL)
16. Is Doug there?
17. Is Mary around?
18. Can I talk to Vijay?
PURPOSE OF THE CALL (FORMAL)
19. I’m calling to ask about…
Ex: I’m calling to ask about your software consulting services. Could you tell me…?
Ex: Could you tell me how much it costs?
PURPOSE OF THE CALL (INFORMAL/SEMI-FORMAL)
20. I just wanted to ask…
Ex: I just wanted to ask if you’re free to meet sometime this week.
ASKING WHEN SOMEONE WILL BE AVAILABLE
21. When would be a good time to call?
22. When will he be back?
23. Do you know when she’ll be back?
TELEPHONE CONVERSATION: LEAVING A MESSAGE
24. Could you take a message for him?
25. I’d like to leave her a message.
26. Please ask her to call me back.
27. Could you ask him to call me back?
28. Please tell him that I’m in town.
29. Please let her know that I would like to meet her.
TAKING A CALL
30. Good morning/Good afternoon. (Company name), (your name) speaking.
31. Thank you for calling (company name). This is (your name).
32. How may I help you?
33. Ex: Good afternoon. ZoomFin Financial Services. Ganesh speaking. How may I help you?
34. What can I do for you today?
Ex: Thank you for calling ZoomFin Financial Services. This is Ganesh. What can I do for you today?
ASKING WHO’S CALLING
35. Could I ask who’s calling?
36. May I ask who’s calling?
37. Who’s calling?
38. Where are you calling from?
TELEPHONE CONVERSATION: TELLING THE CALLER TO WAIT (FORMAL)
39. Please hold. Let me transfer you.
40. I’ll put you through now.
41. I’m connecting you now.
TELLING THE CALLER TO WAIT (INFORMAL/SEMI-FORMAL)
42. Just a moment Hold on.
43. Hang on a second.
TELEPHONE CONVERSATION: SAYING SOMEONE ISN’T AVAILABLE (FORMAL)
44. I’m sorry, he’s on another call right now.
45. I’m sorry, she’s not here today.
46. I’m afraid he’s not available at the moment.
47. I’m afraid she’s left for the day.
48. He’s not in his office right now.
SAYING SOMEONE ISN’T AVAILABLE (INFORMAL/SEMI-FORMAL)
49. She’s out of town.
50. He’s not home right now.
51. She isn’t back from work yet.
52. He’s gone to the movies with his friends.
TELEPHONE CONVERSATION: TAKING A MESSAGE
53. Can I take a message?
54. Would you like to leave a message?
55. I’ll give her your message as soon as she gets back.
56. I’ll ask him to call you as soon as he gets back.
57. I’ll let her know that you called.
58. I’m sorry, there’s nobody here by that name.
59. I think you’ve dialled the wrong number.
TELEPHONE CONVERSATION: ASKING FOR INFORMATION
60. Would you happen to know…?
Ex: Would you happen to know when the conference takes place?
61. Can you give me…?
Ex: Can you give me a tentative date?
62. Can I have…?
Ex: Can I have your name and number, please?
63. Could you spell that for me?
64. Let me read that back to you.
TELEPHONE CONVERSATION: HAVING DIFFICULTY WITH A CALL (FORMAL)
65. Sorry, I can’t hear you very well.
66. Could you speak a little more loudly, please?
67. Could you speak up a little?
68. Would you mind speaking a little more slowly?
69. Could you repeat that?
70. Could I call you back, please?
71. It looks like we have a bad connection.
HAVING DIFFICULTY WITH A CALL (INFORMAL)
72. I didn’t catch what you just said.
73. I’m sorry, what was that?
74. Can you say that again?
75. Can I call you back?
76. Sorry, you’re breaking up.
77. How about (day/date)?
78. Ex: How about next Friday?
79. Would (day/date) work for you?
Ex: Would tomorrow work for you?
80. Shall we say (day/date)?
Ex: Shall we say September 12?
ASKING FOR SUGGESTIONS/PREFERENCES
81. What would you suggest?
82. What would you prefer?
83. Do you have a place in mind?
TELEPHONE CONVERSATION: MAKING REQUESTS
84. Could you send me the details by email, please?
85. Would you mind calling back tomorrow?
RESPONDING TO A REQUEST
86. Yes, I’d be happy to.
87. Sure, no problem.
88. I’ll email you the details right away.
89. Sorry. I can’t do that.
90. I’m afraid I don’t have that information.
91. I’ll have to get back to you on that.
TELEPHONE CONVERSATION: ENDING THE CALL (FORMAL)
92. It was nice talking to you.
93. Thank you for your help.
94. Thank you for your time.
95. Thanks for calling.
96. Have a nice day.
ENDING THE CALL (INFORMAL)
97. Anyway, I should get going.
98. Take care.
99. You too.
100. Talk to you later.